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PRIVACY POLICY

Privacy Policy

Effective Date: January 2026
Business Name: PlumphausLA LLC
Website: https://plumphausla.com

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PlumphausLA LLC (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing or payment information (if applicable)

  • Information submitted through contact or booking forms

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on site

  • Cookies and analytics data

2. How We Use Your Information

We use collected information to:

  • Provide services and customer support

  • Respond to inquiries

  • Send appointment confirmations and service updates

  • Communicate important business information

  • Improve website performance

  • Comply with legal obligations

3. SMS Messaging & A2P Compliance

  • SMS messaging is used by PlumphausLA LLC to communicate important updates to customers who have provided explicit consent. Messages are non-promotional and include opt-out instructions.

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  • By providing your phone number and opting in through our website forms, scheduling tools, or other consent methods, you agree to receive SMS messages from PlumphausLA LLC.

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  • These messages may include:

  • Appointment confirmations

  • Service-related notifications

  • Important business updates

  • Customer service responses

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  • Message frequency varies.
    Message and data rates may apply.

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  • You may opt out at any time by replying:

  • STOP – to unsubscribe
    HELP – for assistance

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  • Consent to receive SMS messages is not required as a condition of purchase.

4. Information Sharing

  • We do not sell, rent, or trade your personal information.

  • We may share information with trusted third-party service providers (such as CRM, payment processors, or messaging providers) strictly for business operations.

  • All service providers are required to protect your data.

5. Data Security

  • We implement reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Cookies

  • Our website may use cookies and tracking technologies to improve user experience and analytics performance. You may disable cookies through your browser settings.

7. Your Rights

  • You may request to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your data

  • Withdraw consent for communications

  • To make a request, contact us at:

  • Email: plumphausla@gmail.com

  • Phone: 4247226922

8. Changes to This Policy

  • We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

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